Customer Success Director

com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform.

com helps brands show up where it matters most. com to power more than 350,000 partnerships that deliver measurable business results. com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth.

You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you’ll build stronger more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically.

Your contribution will be essential to our clients' success and the growth of our business.

What You'Ll Do

: Deliver world-class support to our top clients Maintain a balanced, proactive/reactive relationship with your assigned accounts Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.

Nice To Have

: Affiliate Partnerships Industry Fundamentals Certification by PXA Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting.

Compensation

will be determined based on the skills,

Qualifications

, and experience of the applicant along with the

Requirements

of the position, and the Company reserves the right to modify this pay range at any time.

Benefits And Perks

com, we believe that when you’re happy and fulfilled, you do your best work.

Benefits

package that supports your well-being, growth, and work-life balance.

: Health Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage Insurance coverage (life, short-term disability, long-term di