Service Technician - Cortland Museum District

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview As a Service Technician, you help create a safe, well‑maintained, and comfortable living environment for residents. You are responsible for performing basic maintenance tasks, supporting unit turnovers, maintaining community spaces, and delivering prompt, friendly, and high‑quality service. Perform routine maintenance and basic repairs, including carpentry, plumbing, electrical, painting, and general apartment upkeep.

Complete make‑ready tasks to ensure vacant units are clean, functional, and ready for new residents. Maintain overall property appearance, including daily ground upkeep and trash removal. Respond to resident service requests promptly, professionally, and with a focus on customer satisfaction.

Assist with preventative maintenance and seasonal projects assigned. Report safety hazards, recurring issues, or larger maintenance needs to your supervisor.

Qualifications

1-2+ years of experience in maintenance, facilities, or related work preferred. High school diploma or equivalent required. Basic knowledge of household repairs and use of hand tools (or willingness to learn).

Reliable, punctual, and able to work independently or within a team. Strong customer‑service skills and a professional attitude. Ability to lift, carry, climb ladders, and work in various indoor/outdoor conditions.

Strong attention to detail and commitment to quality. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law.

com Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

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