We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow 60% in 2021, 94% in 2022, while in 2023 we joined forces with Insight, a Fortune 500 company and a leading solutions and systems integrator. With exciting growth plans and cutting-edge projects, there has never been a better time to join our incredible team.

DESCRIPTION A global maritime technology organization, established through the collaboration of leading aviation and maritime industry experts, combines aviation-grade digital capabilities with deep maritime operational knowledge to deliver the next generation of digital solutions for the shipping industry. The company develops innovative products on a unified, cloud-native, and composable platform designed to accelerate digital transformation across maritime operations. We are seeking a skilled Business Analyst to play a pivotal role in shaping, clarifying, and enabling delivery across a strategic transformation portfolio.

This is a value-centric role operating at the intersection of business intent, product strategy, platform capabilities, and delivery execution. Business Analysis is not viewed as a downstream documentation function. The Business Analyst actively collaborates with Product Owners, Product Managers, Project Managers, Architects, and Engineering teams to ensure that business needs are correctly understood, coherently structured, and translated into deliverable outcomes that realise value.

RESPONSIBILITIES

Business & Value Analysis Engage with business stakeholders, domain experts, and operational teams to understand needs, pain points, objectives, and constraints across maritime operations and digital processes. Analyse and articulate business problems and opportunities, ensuring they are framed in a way that supports value-driven decision-making.

Requirements

, outcomes, and success measures with clarity, precision, and traceability to the company's objectives. Support value identification and prioritisation by helping Product and Delivery leadership understand impact, dependencies, and trade-offs. Product & Delivery Collaboration Work closely with Product Owners to refine epics, features, and user stories, ensuring clarity of intent, acceptance criteria, and readiness for delivery.

Partner with Product Managers to ensure business analysis aligns with product strategy, roadmap direction, and desired customer or operational outcomes.

are sequenced, scoped, and structured in a way that supports predictable and integrated delivery. Act as a connective tissue between business, product, and delivery disciplines, ensuring shared understanding and reducing rework and ambiguity.

Definition & Structuring Translate complex business needs into clear, structured artefacts such as user stories, use cases, process models, functional/non-functional

, and data definitions.

are complete, consistent, testable, and aligned with platform standards and architectural principles.

are sufficiently elaborated ahead of delivery without over-specification.

, delivery items, and realised outcomes. Process, Data & Domain Modelling Analyse and model business processes (current and future state), identifying inefficiencies, risks, and opportunities for improvement through digital solutions. Contribute to data and domain modelling efforts, ensuring shared understanding of key business entities, relationships, and rules across teams.

Support SmartSea’s platform and composable architecture approach by helping ensure business logic and processes are consistently expressed across products and services.

, answering questions, a