Senior Manager -Change and Employee Relations

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

Join Our People Team We're looking for a Senior Manager, Change Employee Relations to join our People team on an 18-month fixed-term contract . This is a unique opportunity to play a strategic leadership role at the heart of organizational transformation, leading complex Employee Relations and change initiatives across multiple markets. You will partner with senior leaders to drive business-critical transformation programmes, shape our Employee Relations strategy, and ensure we continue to foster a fair, compliant, and values-led colleague experience.

Key Responsibilities

Lead Organisational Change Transformation Drive the people and Employee Relations aspects of major change programmes, including restructures, workforce transformation, operating model redesigns, and redundancy consultations. Partner with business leaders to deliver successful organisational change while balancing commercial objectives, colleague experience, and legal compliance. Identify and mitigate Employee Relations risks, develop change plans, and support effective stakeholder engagement throughout transformation initiatives.

Shape Employee Relations Strategy Governance Develop and implement a global Employee Relations strategy and roadmap aligned to business priorities and organisational values. Lead the evolution of Employee Relations frameworks, policies, and governance to ensure consistency, compliance, and best practice across multiple jurisdictions. Act as the senior escalation point for complex and high-risk ER matters, including investigations, disciplinary, grievance, performance, conduct, absence, and executive-level cases.

Use data, insights, and market trends to proactively manage people risk and inform strategic decision-making. Build Capability Influence Leaders Strengthen organisational capability by embedding scalable ER frameworks, tools, and self-service resources. Coach and mentor senior leaders, managers, People Partners, and Advisors to build confidence and capability in managing people matters.

Design and deliver training on Employee Relations, employment law, and best practices. Serve as a trusted advisor on organisational change, employee relations, and employment legislation. Essential Experience Skills Significant Employee Relations experience, including leadership of complex and high-risk casework.

Proven experience leading organisational change, transformation, restructuring, and workforce programmes.

Requirements

, and Employee Relations best practice. Experience operating across multiple European markets. Demonstrated success delivering People projects from design through implementation and embedding.

Experience coaching senior stakeholders, managers, and HR/People professionals. Strong analytical skills with the ability to leverage data and insights to inform decisions. Excellent stakeholder management, influencing, and communication skills.

Experience working within a fast-paced, matrixed, and international organisation. Experience supporting Works Councils, collective consultations, and employee representative bodies is highly desirable Previous experience within a global technology, consulting, or similarly complex organisation is highly desirable. What you can expect from us We won’t just meet your expectations.

We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company.