Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

The Liability Claims Superviso r is responsible for overseeing a team of claims professionals handling liability and casualty claims, including Bodily Injury (BI), Commercial General Liability (CGL), transportation liability, and other property and casualty exposures.

Requirements

while maintaining a high level of service and operational performance. The role provides technical guidance, coaching, and leadership to claims staff while supporting effective claim resolution, quality outcomes, and client satisfaction. Team Leadership & Development Supervise and support a team of liability claims adjusters.

Provide technical guidance and mentorship to adjusters handling bodily injury, casualty, and liability claims. Conduct performance reviews, coaching sessions, and ongoing training to support staff development. Assist with staffing, onboarding, and workload distribution across the team.

Claims Oversight Monitor claims handling activities to ensure compliance with company guidelines and client service standards. Review high-exposure or complex liability claims and provide guidance on claim strategy and resolution. Approve claim settlements within assigned authority levels.

Ensure appropriate reserve setting and claim documentation. Client & Stakeholder Collaboration Serve as a point of contact for clients regarding claim performance and operational questions. Participate in client meetings and provide updates regarding claim trends, outcomes, and performance metrics.

Collaborate with legal counsel, vendors, and internal teams to support effective claim resolution. Operational Performance Monitor team performance metrics including claim cycle time, quality assurance results, and service level agreements. Identify opportunities for operational improvements and implement best practices.

Support leadership with reporting and operational updates. 5+ years of claims handling experience in liability, casualty, or bodily injury claims. Prior supervisory or leadership experience preferred.

Strong knowledge of liability claims handling practices and litigation management. Excellent leadership, communication, and decision-making skills.

Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Benefits

At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees.

package includes: Medical, dental, and vision plans to support your health and that of your family A 401(k) plan with employer matching Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees Paid holidays Life insurance and short‑term and long‑term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.

in accordance with applicable state and local

Compensation

Transparency: The salary range listed reflects the full

band for this role across all locat

Liability Claims Supervisor- Eastern US