About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity.

In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence.

By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Lucid is excited to announce the grand opening of our brand-new Service Center in Dallas, Texas. This new facility represents our continued investment in delivering an exceptional ownership experience and supporting the growing Lucid community throughout the region.

We are building a talented team of service professionals who are passionate about innovation, customer excellence, and the future of sustainable transportation. Join us at an exciting time as we establish this state-of-the-art location and help shape the next chapter of Lucid's service operations from day one. The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff.

The Service Manager position will be responsible for building a world-class team focused on delivering the highest level of customer experience. The ideal candidate will demonstrate leadership within the organization, setting an example for their team while encouraging continuous improvement.

Responsibilities

: Manage and develop Service Team members and the day-to-day service business, including customer service interactions, reporting, and repairs Performance Management: continually evaluate the performance of each employee and provide to feedback on a consistent basis to drive results Select, train, and develop employees, ensuring all positions are filled in a timely manner Support, implement and provide follow-up for all training Ensure the team is providing the highest level of Lucid customer experience while developing lasting relationships Address any client concerns or complaints quickly and professionally Possess a working knowledge of all industry standards, regulations, restrictions, etc.

Qualifications

Service Manager - Dallas, TX