Lab IT & OT Systems Administrator

Your Impact at LILA The Lab IT/OT Systems Administrator is a hands-on technology role responsible for the day-to-day administration, troubleshooting, and continuous improvement of computing infrastructure inside Lila Sciences' laboratory environments. This role owns the layer of technology that sits between corporate IT and operational technology (OT), the workstations, edge compute, lab-area networking, and instrument-adjacent systems that enable autonomous science to run reliably. Reporting to the Senior Director, OT Security and IT/OT Convergence, the Lab IT/OT Systems Administrator works in close partnership with the OT network architecture team, corporate IT operations, facilities/building automation, and laboratory operations leadership.

The successful candidate is comfortable operating in a complex, fast-moving research environment where standard corporate IT practices do not always apply, where change control matters more than speed, and where the end users are scientists running irreplaceable experiments on highly specialized equipment. This is a foundational role in Lila's IT/OT convergence program. The person hired will not only deliver operational support but will also help define standards, build the device catalog, and establish the playbooks that scale the function as the company grows.

What You'll Be Building Lab IT Operations and Support Provide day-to-day administration and troubleshooting for laboratory computing assets, including lab-area workstations, edge compute nodes, lab-supplied PCs, and dedicated lab-network infrastructure (switches, access points, cabling). Respond to and resolve Lab IT incidents and service requests through the enterprise ITSM platform, applying appropriate prioritization for experiments in progress and time-sensitive scientific work. Maintain a strong on-site presence across Lila's laboratory locations; observe how scientists and lab operators use technology in practice and proactively identify issues before they become tickets.

Coordinate scheduled maintenance windows for Lab IT systems in alignment with laboratory operations leadership; ensure changes do not disrupt active experiments. Instrument-Adjacent and OT Boundary Support Provide IT-side support for laboratory instruments and automated platforms, including networking, identity integration, agent deployment decisions, and image/configuration alignment with company standards. Partner with the OT network architecture team, instrument vendors, and laboratory automation engineers to support new instrument deployments and changes, recognizing that instrument-connected systems require specialized handling distinct from standard corporate endpoints.

Troubleshoot authentication, networking, and connectivity issues on vendor-supplied lab equipment, including systems with non-standard configurations, embedded operating systems, or unique vendor account models. Asset Management and Inventory Maintain accurate, current Lab IT asset records in the enterprise CMDB, including device tier, owner, location, configuration baseline, and lifecycle state. Apply company labeling standards (QR/barcode asset tags linked to CMDB records) to Lab IT assets and conduct periodic ownership reconciliation.

Serve as a primary point of contact when security or vulnerability management tools generate alerts on Lab IT assets, executing the workflow of alert review, asset identification, owner notification, and resolution. Standards, Onboarding, and Procurement Support Contribute to the development and ongoing maintenance of the standardized device catalog and golden image program for laboratory computing equipment. Support the secure onboarding of new laboratory instruments and platforms, including baseline configuration, segmentation placement, monitoring enrollment, and owner assignment.