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VML — Madrid, Comunidad de Madrid
The Cocktail es una consultora tecnológica multinacional cuya misión es acelerar el crecimiento sostenible de nuestros clientes. Movilizamos grandes organizaciones para mejorar la relación entre las marcas y personas mediante el diseño, los datos y la tecnología. Entendemos lo que nuestros clientes necesitan y orquestamos capacidades para lograr esos objetivos a una velocidad de vértigo.
Nuestra cultura se basa en la diversidad, creatividad y en la mezcla de especialistas (estrategia, diseño, tecnología, data, investigación…) Nuestras carreras se caracterizan por un crecimiento profesional exponencial, y por la participación en proyectos con impacto real en grandes clientes. Formar parte de The Cocktail implica rodearse de un equipo inspirador del que aprender y que te ayudará a crecer. Trabajamos bajo la máxima de que es mejor pedir perdón que permiso, por eso, esperamos de ti una visión disruptiva y challenger, inconformismo y pasión por la excelencia y los desafíos.
Si quieres moverte en un entorno retador, crear proyectos innovadores y hacer que las cosas pasen, The Cocktail es para ti. Who Are We? The Cocktail is a creative transformation company.
Our goal is to combine creativity, design, technology, and data to build products, brands, services, and businesses that connect with people, designing stories for tomorrow. We work on end-to-end projects with our clients, from the moment an initial need arises all the way through to full development and implementation. We love to deeply understand the unique challenge of each project, and we rely on our incredible in-house talent to ensure its successful execution.
The Data Marketing Area Within Data Marketing, we are looking for the best talent to join our team. In this division, more than 200 professionals work across all capabilities encompassing the world of data and digital marketing. It is a rapidly growing area with great and exciting challenges ahead.
Do you want to be part of this growth?
What We Are Looking For
: We are seeking a Community Manager who is passionate about building and nurturing communities through interaction. If you are proactive, empathetic, have an exceptional ability to engage and moderate conversations on social media, and your English is impeccable—we want to meet you!
Responsibilities
: Build, grow, and energize the brand communities we work with across various digital platforms and international markets. Constantly monitor conversations , proactively responding to user comments, messages, and questions in real-time, always maintaining the specific voice and tone of each brand. Write and adapt copy , messaging, and responses based on the platform, ensuring communication remains consistent and highly effective for our international audiences.
Identify potential crisis situations within community conversations and manage them swiftly and effectively. Identify trends, insights, and community needs , sharing them with internal teams to contribute to the continuous improvement of content and marketing strategies. Work in close collaboration with marketing, creative, data, and customer care teams to ensure a unified and consistent communication strategy.
Foster active listening , facilitate proactive interactions, and drive the creation of a solid, engaged community. Experience in social care management through CRM platforms will be highly valued.
Requirements
: At least 1-3 years of proven experience as a Community Manager, managing digital brand communities. High level of English and Dutch (bilingual or native) , with a demonstrated ability to communicate fluently, naturally, and effectively. Proficiency in other languages is a plus.
Prior experience managing social media accounts within the automotive sector is highly valued. ) and the unique interaction dynamics of each.