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Mozilla Corporation — Beaufort South Carolina
At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.
For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit Haida Tribes of Alaska.
About The Role
The primary purpose of this position is to support work control activities at MCAS Beaufort. What You'll Be Doing Responsible to the Project Manager for all aspects of Work/Production Control activities to ensure timely and cost-effective accomplishment of work assigned to the department. Provides daily management/oversight, ensuring customer requests, Service Orders, and Job Orders are processed quickly.
Serve as a database steward, responsible for managing data quality. Combine data, processes, and tools to help plan and manage facilities strategically. Perform record keeping and data maintenance as required, maintaining optimal oversight/data integrity.
Generate reports and briefings/presentations for management and senior leadership. Assist with all facets of facilities Operations and Maintenance work. Sets work priorities for the section based on Government priorities, company policy, and good judgment.
Implements improved work methods and procedures to increase productivity and customer service. Review customer feedback systems to ensure excellent customer service and that the workers receive feedback, good and bad. Coordinates directly with customers to resolve difficulties and keep current on customer desires and problems.
And ensure that the service provided is of the highest quality. Ensure program execution in accordance with the government’s budget and timelines. Provide program management with reports and project status on request.
Work with all division personnel to create process improvements. Monitor and promote optimal customer satisfaction. Manages vendor relationships.
Prepares and distributes work orders to each shop. Schedules service calls and notifies crew members. Assists with oversight of inventory and distribution of materials.
Adhere to company policies, procedures, and safety regulations. Performs other duties as assigned.
What We'Re Looking For
Must have a minimum of five (5) years of experience providing the necessary knowledge, skills, and abilities to support facilities management and work control management. Must possess a High School diploma or GED. Specialized experience for a major US military installation is preferred.
Proficient computer skills, including the use of office software (MS Windows, MS Office, including PowerPoint, Word, and Excel) required. , MAXIMO). The position also requires an interface on many technical/facilities maintenance issues with the customer.
As such, knowledge of various preventive maintenance models is desirable. Possess strong analytic skills to process large quantities of data quickly and accurately and be able to perform quantitative and qualitative analyses to identify trends, anomalies, errors, etc.