Join Our Team as an Operations Specialist at Amwins Self-Funded! Are you ready to take the next step in your career? Join Amwins Self-Funded as an Operations Specialist.

Operation Specialists ensure accurate and comprehensive data entry, including all financial configurations.

Compensation

, and overall payment readiness. Based in Scottsdale, AZ, this in-office position offers flexibility to work from home up to 2 days a week, after completing training. Why Choose Amwins?

Benefits

to enhance your work experience: Flexibility: Enjoy a hybrid work environment with flexible scheduling options.

: Access a competitive

package from day one, including generous Paid Time Off (PTO) and paid holidays. Continual Learning: Thrive in a collaborative, education-focused work environment. Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.

Responsibilities

: As an Operations Specialist within our Account Management department, you will: Workflow Coordination: Support Account Management by overseeing the final implementation of sold cases within the Account Management department. Data Integrity Oversight: Maintain and audit internal systems to ensure data accuracy across client records, contracts, and reporting tools. Sold Forms: Log all sold forms for entry into Amlink & Compass App, including New Cases, Renewals, and updates .

Implementation: Complete implementation by entering information found on sold forms into the system. Quality Assurance: Review sold form data against information entered into the system to identify discrepancies and escalate to internal parties for resolution. Process Optimization: Identify opportunities to streamline operational processes and implement improvements.

Document Management: Organize and maintain electronic files, including maintaining accurate records of operational procedures and ensuring compliance with internal policies and external regulations. Premium File Management: Manage all premium files, including online and manual file set-up by the client and the plan year. Operational Support: Act as a liaison between Account Managers and internal teams to ensure client case is built and bound correctly.

Reporting & Analytics: Maintain operational dashboards and performance metrics for client accounts. Cross-Functional Coordination: Collaborate with Finance and Account Management to resolve operational issues. Ensuring alignment between cross-functional teams.

Issue Resolution: Triage, track and resolve implementation documents and system entry issues quickly and efficiently. Escalations: Escalate complex issues to appropriate stakeholders with clear documentation. Adaptability and Team Collaboration: Handle other projects and duties as assigned, displaying adaptability and strong collaboration skills.

Qualifications

: To excel in this role, you'll need: Relevant Experience: At least 1 year of experience in operations, client services, or administrative support is required. Education: A Bachelor’s Degree in Business Administration, Operations Management, or a related field is strongly preferred. Industry Knowledge: Experience working in the insurance industry and/or at a Carrier or Third-Party Administrator is a plus.

Eagerness to Learn: A passion for learning our business model and understanding the products we work with is a necessity. Organization and Attention to Detail: Excellent organization skills and attention to detail are required. Teamwork Skills: Strong teamwork skills with the ability to collaborate cooperatively with various staff members.