Retail Sales Associate, Sandro, The Grove

SMCP - Sandro, Maje, Claudie Pierlot PT Sales Associate at Sandro Location: The Grove, Los Angeles, California At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team.

Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.

Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities.

Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.

To learn more about our global presence and values, visit our website at SMCP Global . At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! As a Sales Associate , you’ll be at the heart of delivering an exceptional client experience, making every shopping moment memorable.

You’ll build strong relationships with customers, curate personalized styling experiences, and bring fashion to life through your passion and expertise. From assisting with wardrobe selections to creating an inviting and inclusive shopping environment, you’ll play a key role in inspiring confidence and self-expression through style. In this role, you’ll also contribute to the daily operations of the store, ensuring seamless efficiency on the sales floor and behind the scenes.

Whether you’re maintaining visual standards, supporting your colleagues, or sharing your deep knowledge of our exclusive collections, your contributions will shape a dynamic and engaging shopping experience.

What You’Ll Do

: Client Experience Styling Create a welcoming, elevated shopping experience with expert fashion advice. Style clients with personalized wardrobe selections and full-range product recommendations. Client Relationships Loyalty Build and maintain a client book, fostering long-term relationships.

Encourage repeat visits through personalized follow-ups and exclusive offers. Brand Education Engagement Share insights on collections, craftsmanship, and brand heritage. Guide clients through their shopping journey, ensuring a meaningful brand connection.

Store Operations Visual Merchandising Support daily operations, including visual merchandising and floor maintenance. Ensure stock is replenished and the store remains organized and inviting. Sales Team Collaboration Drive sales, achieve personal and team goals, and support a thriving workplace culture.

Work closely with the team to create a motivating, results-oriented environment. Customer Service Problem Solving Address customer concerns professionally, ensuring satisfaction and long-term loyalty. Provide solutions that enhance the overall client experience.

Who You Are

: 1+ years of customer service or retail experience, preferably in a fashion-forward environment.