Strategy and Operations Lead, Provider Growth

Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy.

Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community.

Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults.

About The Role

As our Strategy Operations Lead, Provider Growth, you'll own one of Prosper's most critical scaling challenges: expanding our clinical capacity to meet growing demand for high-quality mental health care. As we continue to grow, traditional clinician recruiting approaches alone will not be enough — we'll need to rethink how we attract, convert, and maximize clinical talent. You'll own the strategy and execution behind building a scalable provider growth engine.

You'll combine workforce planning, analytics, experimentation, and operational problem-solving to identify the biggest constraints on clinical capacity and develop creative solutions to overcome them. This could include improving our clinician hiring funnel, unlocking new talent pools, increasing clinician hours, rethinking our clinical model, or building new systems and processes that allow us to scale. This is a unique opportunity to solve a highly complex, business-critical problem at the intersection of healthcare operations, talent strategy, and growth.

You'll work closely with Clinical Operations, Recruiting, Product, and leadership to build the operating model that enables Prosper to expand access to care while maintaining an exceptional clinician experience. You'll thrive in this role if you're a strategic thinker who loves turning ambiguous problems into actionable plans. You are equally comfortable building a capacity model, analyzing funnel data, designing experiments, and rolling up your sleeves to execute.

You don't accept constraints at face value — you challenge assumptions, find creative solutions, and take ownership of outcomes from start to finish. You Will Own the clinical capacity strategy. Build and maintain a comprehensive clinical capacity model that forecasts supply needs, identifies bottlenecks, and determines the highest-impact levers to achieve Prosper's growth goals.

Translate business objectives into clear operating plans, milestones, and metrics. Develop creative strategies to expand provider supply. Go beyond traditional recruiting approaches by identifying new ways to increase clinical capacity.

Explore opportunities across sourcing strategy, talent pools, clinician incentives, licensing models, utilization, and other operational levers to unlock growth. Analyze and optimize the provider growth funnel. Develop a deep understanding of the clinician acquisition funnel, including sourcing, conversion, onboarding, and activation.

Identify opportunities to improve efficiency, prioritize initiatives, and build repeatable systems that scale. Design and execute operational experiments. Develop hypotheses, test new approaches, measure impact, and scale what works.

Examples may include increasing average clinician hours, expanding into new clinician segments, improving conversion rates, or redesigning parts of the provider journey. Build scalable processes and systems.