PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

The Role: As a GTM Specialist at PolyAI, you’ll be at the forefront of helping us grow by identifying and developing new business opportunities, establishing key relationships, and driving revenue growth. Your role will be to work closely with our sales, pre-sales, and solutions teams to ensure the successful acquisition and retention of clients.

Key Responsibilities

: Identify and pursue new business opportunities, building a strong sales pipeline. Build and maintain relationships with key stakeholders in industries such as banking, hospitality, and retail. Collaborate with the sales and marketing teams to develop targeted outreach and lead generation campaigns.

Present PolyAI’s capabilities to prospective clients and demonstrate how our solutions can solve their specific business challenges. Work closely with internal teams to ensure successful handovers from sales to delivery. What You’ll Need: Proven success in business development, with a strong track record of closing deals and driving revenue growth.

Excellent communication and presentation skills, with the ability to articulate complex solutions clearly and persuasively. Ability to understand client needs and translate those into compelling solutions. Experience in consultative selling and ability to navigate complex sales cycles.

Strong organizational and project management skills, with attention to detail and a proactive approach. Preferred Experience: Familiarity with AI, automation, and enterprise software sales. Experience selling into contact centers, customer service environments, or industries such as hospitality, banking, telecom, or insurance.

A deep understanding of the sales process, from lead generation to closing deals. We provide a competitive salary range for this role - which is $100,000 – $120,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee.

Compensation

will be based on individual

Qualifications

, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.

Benefits

💰 Participation in the company’s employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join.

Perks

like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨‍👩‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.

Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.

Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we.

GTM Specialist (BizDev)