D-Loop Coordinator

As a D-loop Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company’s work is effectively programmed meeting our clients SLA’s and customers’ expectations.

Requirements

are met in a professional and efficient manner You will ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time You will provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Validate and transmit notice/permit requests in a timely manner Open and close off notices/permits, submit final registrations, identify issues and apply early intervention and escalate street works compliance issues where appropriate Monitor and chase any outstanding issues Provide general admin support Be part of a call desk focusing on outbound customer calls Experience of working within the Utilities sector – Desirable but not necessary.

- Desirable but not necessary.

Benefits

package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important.

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