Country Site & Client Success Lead

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

com . How This Role Makes a Difference The Country Site Client Success Lead – Poland serves as a senior country-level leader responsible for driving clinical trial growth, external partnerships, feasibility strategy and market expansion across Poland. This position represents local site and delivery excellence to sponsors and CROs, serving as the primary operational authority for Poland in external engagements.

The role bridges Client Success and Site Success by translating commercial opportunities into credible delivery plans, building execution confidence, and accelerating the conversion of opportunities into awarded and successfully activated studies. This is an anticipated 5-month temporary, full time position. How You'll Make An Impact Lead feasibility activities, including identification, qualification, and engagement of potential investigators, while building and maintaining strong relationships with research sites.

Requirements

, and proactive follow-up throughout the site selection process. Support country acquisition and integration initiatives by conducting operational assessments, evaluating site infrastructure and investigator networks, and participating in due diligence and integration planning activities. Partner with Business Development, Feasibility, Clinical Operations and Country Leadership to shape Poland-specific bid and growth strategies, providing market intelligence, accurate site feasibility, timelines, and operational assumptions.

Support re-engagement and advancement of stalled or complex opportunities by clarifying delivery plans and resolving operational concerns Act as a senior external representative for Poland with Sponsors, CROs, healthcare organisations, investigators and strategic partners, responsible for identifying, advancing and securing opportunities that support country growth objectives. Ensure continuity and alignment from pre-award through post-award handoff, aligning internal teams on delivery, supporting faster site activation and smoother study startup. Provide structured market feedback and intelligence to Clinical Operations, Feasibility and Business Development teams.

Align local site teams on consistent, high-quality external messaging. Support sponsor-facing preparation activities, including feasibility reviews and operational readiness discussions. Contribute to continuous improvement of country-level delivery and client engagement models.

Strong client-facing communication skills with executive presence and credibility. Ability to translate commercial discussions into operationally sound and executable delivery plans.