At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

📍 Location: Remote in the United States | 🏥 Corporate | 🕒 Full-Time | 🧪 Clinical Research We’re seeking a full-time remote Bilingual Patient Recruitment Specialist to join our corporate team. The Patient Recruitment Specialist will work remotely and be responsible for all subject recruitment-related activities for assigned clinical trials. This includes but is not limited to mastery of protocol specific inclusion/exclusion criteria, participation in the development of recruitment strategies and plans, and the tracking of recruitment results.

The Patient Recruitment Specialist will mainly be responsible for phone screening potential study participants, entering information into the clinical database, and scheduling potential participants for on-site visits.

Benefits

: Our

package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.

What We Offer

Competitive pay + annual performance incentives Medical, dental, and vision insurance 401(k) plan with company match Paid time off (PTO) and company holidays A mission-driven culture focused on advancing medicine and improving patient outcomes 🚀

Why Join Us

You’ll be part of a growing, mission-driven organization that values its people. At our core, we’re committed to bringing innovative medical treatments to patients faster—while creating an environment where employees thrive. If you’re passionate about clinical research and ready to make a difference, we’d love to hear from you.

Responsibilities

: Make 60+ outbound calls a day, responding to patients that are interested in participating in a clinical trial; assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria Answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria Pass qualified patients onto the Sr. Patient Recruitment Specialist for more detailed medical pre-screening Develop and maintain working knowledge of assigned medical indications Review patient database, vendor portals and other electronic platforms as required to identify potential study patients and initiate contact Ensure accurate collection and entry of patient information into the relevant databases while on the phone Ensure courteous and efficient service is provided to all callers Support other members of your team as well as cross-functional team members Attend and contribute to department meetings Performing other administrative tasks, as required.

, workloads and priorities Be a fast learner with capacity to retain and differentiate key enrollment criteria across clinical trials Demonstrate a focus on process improvement and be capable of

Requirements

: Bilingual in English and Spanish required Bachelor’s degree, Associate’s degree, or equivalent education or experience preferred Prior experience delivering excellent customer service is required; call center experience a plus Medical terminology knowledge a plus Prior inside sales experience a plus Experience with Salesforce a plus Passion for communicating with people required Possess exceptional organizational skills and attention to details Display excellent verbal and written communication skills Able to quickly adapt to changes in