ABOUT KHAITE KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.

Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details. ABOUT THE OPPORTUNITY We are looking for a Retail Excellence Operations Intern to join the KHAITE team for this Fall '26 Semester. This role will report to the Head of Retail and will be based out of the NYC HQ offices.

This internship is unpaid and for college credit only. The Retail Excellence Operations Intern will support key initiatives aimed at enhancing the overall retail experience, operational efficiency, and customer satisfaction. This is an exciting opportunity to gain hands-on experience within the luxury retail industry and develop skills in data analysis, project management, and retail operations.

RESPONSIBILITIES

Assist in gathering and analyzing data from various sources to track store performance, client satisfaction, and operational efficiency. Support the team in identifying opportunities for process improvements in store operations, including inventory management, staff scheduling, and customer service protocols. Assist in streamlining communication throughout the retail network Assist in compiling and building presentations that drive team development, from leadership thru staff level Conduct competitive research and benchmarking to identify best practices in the luxury retail industry.

Prepare regular reports and presentations summarizing findings, project statuses, and KPIs. Support in CRM programming creation, rollout, and analysis.

REQUIREMENTS

Interpersonal Skills: Ability to work independently and collaboratively in a fast-paced environment Passion for luxury retail, customer experience, and operational excellence Detail-oriented and highly organized Excellent written verbal communication skills Education/Experience: Currently enrolled for a Bachelor’s Degree Proficiency in MS Office Applications, including Outlook, Excel, and PowerPoint as well as the Google Suite Prior internship or work experience in retail or customer-centric industry. Luxury experience is preferred. Please note: This job description does not list all the duties of the job.

Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time. OUR VALUES Creativity ~ We are always imagining, never imitating.

Integrity ~ We do the right thing. Kindness ~ We value people and their ideas, so we act and speak with compassion. Agility ~ We move with intention, flexibility, and speed to stay ahead.

Tenacity ~ We are insatiable. Our drive is relentless. WE OFFER KHAITE is an equal opportunity employer.

We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. KHAITE recruits and recognizes all types of talent and singularities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.

Retail Excellence & Operations Intern, Fall 2026