We are looking for a Product Operations Associate to help strengthen how Unanet’s Product organization plans, executes, learns, and improves. In this role, you will support the operating system of Product by bringing structure to ambiguity, improving team rhythms and workflows, maintaining strong documentation and reporting, and helping cross-functional teams move from ideas to action with greater clarity, consistency, and speed. You will partner closely with Product Management, UX, Engineering, and customer-facing teams to support planning, alignment, decision-making, and continuous improvement across the organization.

This role is ideal for a highly organized, analytically minded, adaptable professional who enjoys building better ways of working, thrives in evolving environments, and actively uses AI-enabled tools to improve quality, speed, and execution.

What You’Ll Do

Support product planning and operating processes, including roadmap reviews, intake workflows, dependency tracking, release coordination, and follow-up on key initiatives Maintain and improve team processes, templates, standards, and documentation to promote consistency, visibility, and execution quality across the product organization Partner with Product Management, Engineering, Design, customer-facing teams, and other stakeholders to support alignment, decision-making, and effective execution Prepare and maintain dashboards, reports, and analysis that provide visibility into delivery progress, product health, adoption signals, and operational performance Maintain accurate product documentation, decision logs, and internal knowledge resources so teams can move faster with stronger shared context Identify manual, repetitive, or unclear workflows and recommend improvements through process refinement, standardization, automation, and AI-enabled tools Use AI tools responsibly to support research, synthesis, drafting, analysis, knowledge retrieval, and workflow acceleration while validating outputs with sound judgment Help identify, test, and scale practical AI use cases that improve how Product works, including meeting summarization, content drafting, workflow support, knowledge access, and lightweight automation Contribute to an iterative operating model where processes evolve as the team learns, priorities shift, and new tools create better ways of working Help evolve how Product works in an AI-first organization by modeling curiosity, adaptability, and strong day-to-day use of AI in support of quality and speed Your First 90 Days In your First 30 Days, you’ll build a strong understanding of the Product organization’s operating rhythms, planning processes, documentation standards, tooling, and cross-functional stakeholder landscape. You’ll learn how roadmap reviews, intake, release coordination, reporting, and knowledge management work today while identifying opportunities to improve clarity, consistency, and follow-through. In your First 60 Days, you’ll begin taking ownership of core operating workflows and recurring processes, helping improve documentation, dashboards, reporting, and coordination across teams.

You’ll support stronger visibility into product health and delivery progress while partnering with stakeholders to refine team processes and reduce friction in day-to-day execution. In your First 90 Days, you’ll be contributing as a trusted operator across the Product organization, helping scale practical improvements in workflows, documentation, reporting, and AI-enabled ways of working. You’ll have identified and advanced meaningful opportunities to improve operational discipline, team efficiency, and the overall effectiveness of how Product plans, executes, learns, and improves.

Who You Are

1 to 3 years of experience in product operations, product management, consulting, or a similar cross-functional role within a software or technology environment, or equivalent transferable experience for candidates making a career or discipline shift into produc