Technical Consultant I

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease. Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.

Responsibilities

: Work with assigned clients and project teams responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management Responsible for overall maintenance for the team’s IRT systems, including oversight of the support process, identification and mitigation of potential issues/risks, and working with the client and other vendors to ensure success using the Suvoda IRT system Lead implementation of system change controls for studies during maintenance phase Manage the design of study data integration specifications between the IRT system and other eClinical solutions Create data review plans for each of the team’s IRT systems and ensure that reviews are completed on time per the plan Create and maintain the study FAQ documents, used by the customer care team to handle support inquiries and issues Responsible for the system training materials including manuals, walk through videos, and presentations.

Requirements

: At least 2 years of experience in a similar role Bachelor's degree required Interpersonal and communication skills Time management and organizational skills Analytical thinking Ability to understand technical systems and perform troubleshooting Creative problem solving Attention to detail #LI-AA1 We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number — or request payment from you — during the job application or interview process. com email address.

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Equal Employment Opportunity

policy, we do not discriminate on the basis of any protected group status under any ap