Senior Manager, Product Design – Core Experience

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours.

We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential.

About The Role

The Core Experience Product Design team is responsible for shaping the end-to-end customer experience across Stitch Fix's most important product journeys—from shopping and styling to incentives, content, and other foundational client experiences. As the Senior Manager, Product Design, you'll lead a team of Product Designers, partnering closely with Product, Engineering, Research, and Data Science to define product strategy, deliver exceptional customer experiences, and build a high-performing design organization. In this role, you'll balance strategic leadership with hands-on execution, helping teams navigate ambiguity, solve complex customer problems, and bring thoughtful, measurable experiences to market.

You'll invest deeply in developing designers, strengthening cross-functional partnerships, and evolving the design practices, processes, and technologies that enable teams to deliver high-quality work at scale.

Responsibilities

Lead and develop a team of Product Designers by providing coaching, mentorship, performance feedback, and clear direction while fostering an inclusive, high-performing team culture. Partner with Product, Engineering, Research, Data Science, and business stakeholders to shape product strategy, influence roadmap priorities, and align teams around customer and business outcomes. Guide the design and delivery of intuitive, cohesive customer experiences by helping teams navigate ambiguity, frame complex problems, and translate strategy into high-quality product solutions.

Champion design excellence by elevating product thinking, interaction design, systems thinking, and customer-centered decision-making while continuously improving design processes, planning, critiques, and collaboration. Drive operational excellence by using data, customer insights, AI-powered capabilities, and emerging technologies to improve decision-making, increase team efficiency, and strengthen the overall product development process. How AI and Tools Show Up in Your Day-to-Day Work Use AI-powered tools such as ChatGPT, GitHub Copilot, and other emerging technologies to improve team productivity, accelerate ideation, streamline documentation, and support high-quality product development.

Partner with cross-functional teams using modern product design, collaboration, research, and product development tools to guide work from strategy through execution. Foster a culture of experimentation by encouraging the team to evaluate, adopt, and responsibly apply new technologies and AI capabilities that improve design quality and delivery. About You You're a collaborative design leader who enjoys developing people as much as building exceptional products.

You bring strong product thinking, a customer-first mindset, and the ability to align cross-functional teams around a shared vision while helping designers grow in their craft and careers.

Requirements

Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience. 8+ years of experience in Product Design, UX, or a related discipline, including 3+ years of experience leading and developing Product Design teams. Demonstrated experience partnering closely with Product Management, Engineering, Research, and cross-functional stakeholders to define strategy and deliver customer-centric digital products.

Experience leading teams through ambiguity, balancing long-term strategic thinking with day-to-day execution, and delivering measurable business and customer outcomes.