The Role We are seeking a dynamic and commercially-minded Partner Development Manager to be the driving force behind the growth of our incredible community of small, creative brands. You will take the lead in nurturing, developing, and growing a dedicated portfolio of Partners, using a strategic and tailored approach to support their business goals while helping future-proof our marketplace. The ideal candidate is a natural relationship builder who deeply understands the world of independent, creative businesses and wider retail landscape and possesses the commercial acumen to unlock their true trading potential.

You’ll be highly competent at analysing performance, spotting market trends, and translating data into actionable growth strategies, including product development and range building. You'll champion our Partners' wins and proactively navigate risks and opportunities, ensuring they thrive on our platform. You’ll work within our Commercial team at Not On The High Street, reporting to the Partner Development Team Manager.

You’ll work closely with other key internal stakeholders and teams across the business to drive core initiatives, optimise performance, and keep communication channels with our Partners seamless and impactful. The ideal candidate will be a confident, clear communicator who enjoys working in a collaborative environment. You’ll have a genuine passion for unique products and independent brands, balancing a deep empathy for small business owners with a sharp, goal-driven mindset.

Above all, you possess that essential blend of being an empathetic, trusted advisor to our Partners and an analytical thinker who excels at data-driven problem solving. Portfolio Growth & Relationship Management Portfolio Strategy: Drive engagement and profitable growth across your dedicated portfolio of Partners, using your trading knowledge, product insights and range building knowledge to realise their business potential. Tailored Growth Strategies: Devise and implement customised growth plans tailored to each Partner's individual business needs and creative goals.

Cross-Functional Collaboration: Partner with stakeholders across the broader Commercial team and beyond to drive KPI achievement, launch key initiatives, and champion clear, supportive communication with our Partners. Partner Advocacy: Act as the voice of your portfolio, championing Partner wins internally while keeping a pulse on the wider market, competitor propositions, and marketplace trends. Two way communication: Seamlessly communicate tech enhancements, policy changes and internal priorities to the Partner base to ensure our key Partners see the full benefit of any platform improvements and opportunities, while communicating Partner needs back to the wider business to help shape future plans.

Future-Proofing Development: Support the Partner Development Team Manager to establish, refine, and evolve our portfolio approach, ensuring we seamlessly meet the needs of both our individual Partners and the wider organisation. Commercial Trading, Range Building & Insights Performance Analysis: Deep dive into Partner sales data on a weekly, monthly, and quarterly basis, proactively identifying emerging risks, uncovering hidden opportunities, and managing expectations across the business. Range Building: Tailor your knowledge of wider market and product trends to help your Partners build market leading product ranges to keep a high level of newness to drive customer engagement.

Selling Opportunities: Proactively sell marketing opportunities to your Partner portfolio to enhance margin and Partner participation Proactive Problem Solving: Work independently to navigate challenges, analyse trading metrics, and make strategic, data-backed recommendations to optimise performance. Technical skills: Proven experience building long-lasting, trusted client relationships and acting as a strategic advisor to increase engagement and sales.