People Advisor - 9 Month Fixed Term Contract

About us We love pets - which is why we’re on a mission to make the world a better place for pets and their parents.

Benefits

that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing.

Throughout our business you'll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us.

Love every moment. Love ManyPets. A day in the life We are seeking a proactive and confident People Advisor to join our People Team.

This role is suited to an experienced People Advisor who is comfortable operating in an advisory capacity and supporting managers across the business to deliver pragmatic people solutions. You will act as a trusted advisor on a wide range of HR matters, ensuring a consistent, fair, and legally compliant approach in line with UK employment law and company policies. The role requires solid employee relations expertise, sound judgement, and the ability to support business change initiatives with confidence and sensitivity.

You will also have line management responsibility for the People Administrator, ensuring the delivery of efficient, high-quality HR operations.

Responsibilities

Employee Relations Advisory Provide timely, practical, and commercially sound HR advice to managers on a full range of employee relations matters, including sickness absence, performance, conduct, and grievance issues. Lead and manage a variety of ER cases end-to-end, including complex and sensitive matters, ensuring risk is appropriately managed. Guide managers through formal processes, including investigations, disciplinary and grievance procedures, ensuring best practice and consistency.

Support organisational change activity, changes to team structures, and workforce planning initiatives. Ensure all advice and case management aligns with current UK employment legislation and internal policies. HR Operations Processes Oversee and continuously improve employee lifecycle processes, from onboarding through to offboarding, ensuring a high-quality and consistent experience.

Prepare and review employment-related documentation, including contractual changes, outcome letters, and formal correspondence. Collaborate with the People Administrator and wider team to ensure efficient and accurate HR administration. Support payroll processes and monthly data changes where required.

Policy, Compliance Best Practice Contribute to the development, review, and implementation of HR policies and procedures. Ensure compliance with GDPR and internal data protection standards. Maintain up-to-date knowledge of UK employment law and HR best practice, proactively sharing insights with stakeholders and the People Team.

, managing performance, absence, and employee relations processes). Support managers in promoting a positive employee experience and contribute to engagement and wellbeing initiatives. Project Work Contribute to People Team projects, such as process improvements, systems enhancements, DE I initiatives, and organisational change programmes.

Take ownership of key workstreams within broader change initiatives, ensuring effective communication and implementation. Your skills and experience Essential Proven experience in a People Advisor (or equivalent) role within a UK-based organisation. Strong employee relations experience, with confidence managing a range of cases independently.

Experience supporting organisational change and managing sensitive people matters with professionalism and discretion. Solid understanding of UK employment law and HR best practice.