Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth.

The Difference You Will Make: As a Senior Regulatory Operations Lead, you are entrusted with shaping and steering Airbnb’s regulatory strategy by driving global high-impact regulatory initiatives.

Requirements

, but also enable innovation, trust, and sustainable growth. In this role, you will anticipate regulatory trends, translate ambiguous mandates into scalable product solutions, and serve as a trusted advisor to senior leadership—ultimately strengthening Airbnb’s reputation and resilience in a rapidly changing regulatory landscape. A Typical Day: Strategic Regulatory Leadership: Anticipate and interpret global regulatory developments, providing strategic guidance to senior leadership on potential impacts and opportunities.

Regulatory Program Oversight: Design and oversee comprehensive regulatory product programs, ensuring adherence to applicable regulations, and industry standards. Risk Assessment and Mitigation: Conduct thorough risk assessments to identify potential regulatory and operational risks. Innovation and Continuous Improvement: Track emerging technologies and regulatory trends to identify opportunities for innovation in regulatory products.

Lead initiatives to enhance the efficiency and effectiveness of regulatory operations. Team Leadership: Lead and coach a growing high-performing, diverse team. Your Expertise: 12+ years of progressive experience in product management, platform or technical product management, or product operations—preferably in technology or other highly regulated industries.

Proven track record leading large-scale, cross-functional regulatory product programs at the global or enterprise level. Experience advising and influencing senior decision-makers through thought leadership, storytelling, and data-driven recommendations. Familiarity with regulatory technology and automation tools.

to long-term business objectives and functional roadmaps. Excellent communicator and negotiator; able to transform ambiguity into clarity, and move from complexity to consensus. Strong analytical skills and an ability to design operational structures that balance compliance, risk, and scalability.

Proven leadership growing and coaching high-performing, diverse teams; comfortable leading through influence as well as structure. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.

While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states.

Senior Regulatory Operations Lead - Regulatory Products