Senior Platform Engineer

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients.

What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment. Join our team and make a difference in patient care.

About The Team

The team supports the core platform services that power our application, including the Ruby monolith and queueing systems, and sets the site reliability engineering standards across the organization. They also enhance workflows and automation across the software development lifecycle (SDLC), building agentic tooling to streamline these processes.

What You'Ll Do

Build agentic workflows that enhance the SDLC for engineers across the platform. Evaluate and recommend improvements based on accuracy, latency, and cost. Strengthen our platform, developer tooling and SDLC: Build and operate internal developer tooling - CLIs, CI/CD pipelines, GitHub Actions, and policy-as-code — that speed up and safeguard how ~40 repos ship code.

Drive fleet-wide changes: dependency and framework upgrades, security/vulnerability remediation, and standards rollouts across many services safely. Improve production observability: work with product teams to ensure they are equipped to effectively monitor the performance and reliability. Help steer architectural and technical direction to ensure our applications follow cohesive and consolidated standards that ensure a high-level of quality and reliability Actively partner with other product teams to understand use cases and identify how to best enable and support them.

Advise on best practices across platform use cases, service observability, maintenance and operation.

Who You Are

A builder with a strong bias for action. Comfortable with ambiguity and able to turn a vague goal into a shipped result. Possess a strong sense of ownership: own features end-to-end.

Identify high-leverage opportunities and run with them. A strong cross-functional collaborator: you build relationships beyond your own team, listen to understand others' needs, and translate them into solutions that enable and support them. Comfortable making changes across dozens of repos and services, reasoning about blast radius and safe rollout/rollback.

A developer-experience mindset: you build tools other engineers have to adopt, and you care whether they actually do.

Requirements

5+ years of professional software engineering experience Experience working in a startup, incubator, or other fast-paced 0-to-1 environment where you own features end-to-end and set your own direction. Hands-on with CI/CD (GitHub Actions or similar) Kubernetes or other container orchestration experience at scale. Strong full-stack web application experience in Python, Ruby, Go or other modern languages.

Must be willing to learn and work in Ruby. Familiarity with prompt engineering and the prompt iteration lifecycle. g.

Cursor, Claude Code) to move quickly. Strong written and verbal communication; able to drive alignment without being asked. S.

Nice To Have

) Experience working cross-functionally to improve business process Experience as technical lead on projects working with UX/UI design and/or product management. Has shipped reliable agentic LLM workflows to production, with any orchestration framework (LangGraph, LangChain, etc).