Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016.

Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge We are looking for an experienced Billing Analyst to address billing and collection issues with a customer-centric approach efficiently. This role is crucial in creating the best billing experience for OneTrust customers while identifying and driving A/R process improvements. The ideal candidate will be a subject matter expert in their function and a highly effective communicator who is organized, efficient, forward-thinking, and able to work autonomously.

Your Mission Process customer billings (recurring, one-time, and professional services) and verify invoice accuracy, completeness, and timelines. Review and respond to inquiries promptly to meet SLAs. Research and resolve customer inquiries related to billing disputes, ensuring timely escalation to the appropriate parties.

Perform miscellaneous duties and ad hoc projects as assigned. You Are Bachelor’s degree in Accounting, Finance, or a related field. 5+ years of experience in billing and accounts receivable.

Experience with Salesforce, including CPQ and associated systems, and Workday Financials is highly appreciated. Experienced in a subscription-based business preferred. Skilled in customer/vendor portal management/vendor registration.

Someone who thrives in a fast-paced, intellectually stimulating environment, is well-organized, and is able to prioritize tasks based on their importance to the business. Experience with the cash application process. Extra Awesome Building, developing, documenting, and maintaining process workflows Experience in handling customer portals – Ariba Coupa Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Requirements

or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more.

differ by country. com/careers. Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube @LifeatOneTrust on Instagram Your Data You have the right to have your personal data updated or removed.

You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database.

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