About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

About The Role

: As a Sr Partner Solution Engineer at Parloa, your mission is to accelerate partner success and drive Parloa’s revenue growth. You will engage with our ecosystem of partners to increase pipeline, enable them to confidently discover, demo, and design AI Agent solutions, and drive integration with key technology partners. You act as a trusted technical and solution advisor—translating Parloa’s platform capabilities into clear business value, building long-term partner relationships, and ensuring partners are successful at every stage of the pre-sales journey.

By empowering partners to succeed, you directly impact pipeline creation, deal quality, and long-term customer outcomes. This is your opportunity to be at the center of Parloa’s partner ecosystem—driving technical excellence, unlocking new revenue opportunities, and shaping how AI Agents are designed, sold, and delivered at scale.

Who You Are

: You bring 8 + years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role , ideally in SaaS, AI, CCaaS, or enterprise software You have a strong technical foundation and are comfortable leading discovery, solution design, and technical validation (POCs, demos, architecture) You can balance hands-on technical depth with high-level solution storytelling and business value articulation You are comfortable working in enterprise sales environments , aligning technical solutions to commercial outcomes You are a strong communicator who can engage both technical audiences and senior business stakeholders You take a proactive, collaborative approach and enjoy enabling partners, customers, and internal teams

Nice To Have

: Experience working with technology or services partners in a pre-sales or enablement capacity Familiarity with Conversational AI, contact center technology, VOIP, chatbots, or related domains Knowledge of Salesforce (SFDC) or other CRM tools Background in digital transformation or CX optimization initiat