We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

Benefits

We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. Location: Las Vegas, NV As an Electrical Systems Diagnostics Engineer, focused on Diagnostics and Root Cause Analysis, you will be the critical link between our design engineering teams and the fleet operations technicians. Your primary mission is to ensure the reliability and uptime of our public vehicles by leading complex electrical troubleshooting, driving hands-on repairs, and executing formal Root Cause Analysis (RCA) to prevent recurring issues.

You will dive deep into vehicle networks, collaborate daily with technicians on the shop floor, and translate diagnostic findings into actionable engineering improvements.

Responsibilities

Troubleshooting & Diagnostics • Serve as the highest-level escalation point for complex electrical, electronic, and network issues on our public vehicles. • Utilize CAN tools and advanced diagnostic equipment to interrogate vehicle networks, pinpoint communication faults, and isolate hardware/software anomalies. • Analyze vehicle log data to reconstruct failure events and identify system-level electrical faults • Develop and document standardized diagnostic procedures and troubleshooting trees for the technician team Root Cause Analysis & Corrective Action • Lead cross-functional RCA investigations for systemic or high-severity electrical failures using industry-standard methodologies • Implement temporary containment actions (workarounds/immediate repairs) while simultaneously driving long-term, permanent corrective actions.

• Present RCA findings to hardware, firmware, and software engineering teams to influence future design iterations and improve vehicle reliability • Maintain detailed failure analysis documentation and track the effectiveness of implemented solutions over time Technician Collaboration & Mentorship • Work shoulder-to-shoulder with service technicians on the floor to guide complex repairs and component replacements • Translate complex engineering concepts into accessible, practical guidance for the technician team.

Qualifications

• Experience level: 5+ years' experience in automotive/robotics/aerospace or similar • Education: Bachelor’s degree in Electrical Engineering, Mechatronics, or a closely related technical field. e. Shainin, 8D, 5 Whys, Fishbone/Ishikawa diagrams, Fault Tree Analysis) • Hands-On Aptitude: Strong ability to read complex wiring schematics and use traditional bench tools (oscilloscopes, multimeters, logic analyzers).