Intake and Eligibility Specialist

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners.

If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career Team is looking to hire an Intake Eligibility Specialist who will serve as the first point of contact for jobseekers and community members entering workforce services.

Requirements

Work is performed under the supervision of the Program Manager.

Schedule appointments and refer eligible participants to the appropriate Career Advisor or program Provide clear information to applicants regarding program services,

, and next steps Follow all policies, procedures, and regulations related to eligibility documentation Support orientation sessions and other group presentations for new participants Maintain a high level of accuracy and confidentiality in handling participant information Complete all required reports within the data management system Approach each day and task with a “ZAG” mindset Other duties and projects as needed This position is expected to be a HYBRID position. The selected candidate will be required to work onsite as well as remotely.

with accuracy Strong communication skills and knowledge about community resources Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive Excellent interpersonal, time management, customer service, and organizational skills, with strong oral and written communication A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Bilingual or multilingual Knowledge of WIOA, TANF, and SNAP eligibility

Strong multitasking abilities and a proactive approach to tasks Training in Trauma Informed Care, evidence-based practice, and/or whole family services Salary: $48,000 - $52,000/yr Travel: As Needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc.