Pharmacy Coordinator

Pharmacy Operations Coordinator Location: Portland, OR (hybrid schedule) Job Purpose: The successful candidate will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. Works closely with hospital pharmacy staff and Shields Liaisons by emphasizing accurate workflows and leveraging technology to support efficient operations. Job Duties: Provide support to the hospital pharmacy staff to ensure accurate integration of the Shields Health Solutions Specialty Pharmacy workflows and operations.

Provide support to Shields Health Solutions Pharmacy Liaisons based in clinics to optimize workflows within the specialty pharmacy. Educate pharmacy staff on how the specialty pharmacy model serves patients and improves their overall care; Clarify prescription orders with pharmacist and/or clinician as appropriate; Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication; Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids; Answer, resolve and triage inbound inquiries; Manage, organize, and update relevant data using database applications; Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards; Identify trends, resolves problems; recommend improvements; implement change; Actively participate in process improvement initiatives; Act as a value-added business partner to stakeholders throughout the organization; Protect organization's value by keeping information confidential; Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations; Experience/ Education: Required Licensure/Certification: Nationally certified as a CPhT is preferred but not required. Should certification need to be obtained at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon time frame.

Requirements

Years of Experience: Required: 3+ years or a Bachelor's Degree, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus California residents employed by or applying for work at Shields have certain privacy rights.

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' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.