Healthcare Sales (Market) Liaison

ABOUT RESPIRE Respire Homecare Services provides comprehensive, compassionate, and personalized home care services for patients and their families by fostering an environment that balances both the needs of our employees and the needs of the company through open communication, teamwork, trust, and mutual respect. We embrace change and the opportunity it brings to establish and administer sound policies, rules and practices that treat employees with dignity and equality. Our focus is on delivering patient centered home care services while being committed to recruiting, developing, rewarding, and retaining our most valuable resource – our employees.

ABOUT THE ROLE

- North/Northwest Suburb Territory of Chicago The Market Liaison is responsible for driving business growth by promoting the Company’s durable medical equipment (DME) products and respiratory services within an assigned regional territory. This role develops and maintains strong relationships with referral sources including hospital systems, case managers, physicians, advanced practice providers, respiratory management teams, sleep labs, transitional care facilities, LTAC facilities, hospice organizations, and other healthcare partners. The Market Liaison serves as a key representative of the Company in the community, supporting referral development, strengthening existing partnerships, and identifying opportunities for service expansion.

This position works closely with leadership to align territory strategy, referral activity, and reporting with organizational growth. This role requires strong relationship-building skills, industry knowledge, professionalism, and the ability to manage both strategic business development and operational oversight of respiratory product lines.

WHAT YOU’LL DO

Build and maintain strong relationships with referral sources and clients while representing the Company in a professional, courteous manner in all interactions. Develop new business opportunities within the target market and strengthen existing referral partnerships to maximize referral potential and expand product offerings. Participate in negotiations with referral source organizations and collaborate with leadership to support strategic business development initiatives.

Requirements

, documentation, and billing compliance are met. Monitor market trends, competitor activity, new products, service offerings, and delivery practices to support territory growth and business strategy. com or similar systems.

Resolve customer complaints by investigating issues, coordinating solutions, reporting patient outcomes, and making recommendations to leadership for service improvement. Represent the Company professionally at industry events, networking opportunities, and manufacturer partner meetings to enhance public image, strengthen partnerships, and identify new opportunities. Maintain professional and technical knowledge through continuing education, seminars, professional publications, and participation in relevant industry organizations.

Support compliance, accreditation, and performance improvement initiatives by participating in inspections, surveys, reporting misconduct or unethical activity, and contributing to the Company’s Performance Improvement program. WHAT YOU’LL BRING High school diploma or equivalent required; Associate’s or Bachelor’s degree in Sales, Marketing, Healthcare Administration, or a related field preferred. Five (5) years of experience in the DME, home health, or healthcare industry required; DME sales and marketing experience strongly preferred.

RCP or RRT credential preferred.