At PEARCE , we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers.

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Your Impact: Pearce from CBRE is seeking an Experienced Critical Power Field Technician (UPS Field Service Engineer) to support customers throughout Garden City, NY, and the surrounding region. This position provides preventive maintenance, emergency service, commissioning support, and battery services on UPS systems, DC power systems, battery plants, PDUs, and static transfer switches in mission-critical environments including data centers, telecommunications facilities, healthcare facilities, and industrial sites. Success in this role requires strong electrical troubleshooting skills, sound technical judgment, and the ability to work independently while delivering exceptional customer service.

You will be expected to safely diagnose complex power system issues, restore equipment to operational status, and build long-term customer confidence through professionalism and technical expertise.

Responsibilities

: • Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment. • Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices. • Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.

• Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards. • Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services. • Complete service reports, maintenance documentation, and customer communications accurately and professionally.

• Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery. • Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge.

Requirements

• Support additional field service activities as business and customer needs evolve. Core Experience: • Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are highly encouraged to apply. • Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure.

• Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred. • Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies. • Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.

Experienced Critical Power Field Technician (UPS Field Engineer)