Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies.

And we’re doing so sustainably, for today and tomorrow. Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning… Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team, making an impact in a number of ways: Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs Work as part of a multi-disciplinary team of managers, technicians and third party vendors to plan, manage and supervise maintenance activities, both planned and reactive, on a nominated site.

What You'Ll Do

: Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). g. SWMS Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO, SOC2, PCI.

Requirements

including environmental, building, fire, electrical, hydraulic, occupational health & safety Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers Lead minor capital projects for customers/internal purposes Supervise operational metrics, data and analyse risks Conduct regular property inspections Take part in the 'on call' incident response What You'll bring: 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, trades or related fields Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems Have Own Security NV1 Clearance or ability to get one Excellent collaborator with strong communication skills in English Exceptionally flexible, forward-thinking and motivated by change Effective customer management skills and meeting chair experience The AirTrunk Culture Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact.