Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016.

Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

Your Mission As a Collections Specialist, you’ll keep cash flow healthy and customer relationships smooth. You’ll manage a portfolio of accounts, resolve payment issues with clarity and empathy, and ensure accurate, timely documentation across systems. You’ll spot risks early, collaborate across teams, and help maintain strong financial operations.

As a Collections Specialist, you will...... Manage a portfolio of domestic and international customer accounts. Follow up on past-due invoices and resolve disputes confidently.

Investigate discrepancies, fix payment issues, and reconcile accounts. Maintain accurate documentation in ERP systems. Flag payment risks proactively and collaborate with cross-functional teams.

Deliver clear, professional support to internal and external stakeholders. You Are Organized, calm under pressure, and confident in communicating with customers. You work well across teams, approach problems with clarity, and understand the importance of clean financial operations in a fast-paced environment.

Your Experience Includes Bachelor’s degree in a relevant field. +3 years of collections experience (2+ in B2B/subscription environments). Strong problem-solving and time-management skills.

Full professional proficiency in English. Solid MS Office skills and ease in working with multiple teams. Extra Awesome Additional European languages, especially French, German, or Italian.

Experience with Salesforce or ERP systems (Workday a plus). , Jira). SaaS or tech industry experience.

Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Requirements

or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more.

differ by country. com/careers. Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube @LifeatOneTrust on Instagram Your Data You have the right to have your personal data updated or removed.

You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database.

In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form .