Technical Learning Metrics and Evaluation Specialist II, GMP Training Administration

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors.

We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer. Overview Iovance is seeking a highly motivated individual for the position of Training System Metrics and Evaluations and GMP Training Administration Specialist II at Iovance’s Cell Therapy Center (iCTC) in Philadelphia PA. This position is responsible for supporting the Technical Learning program and ensuring training is implemented in an effective manner at the site by creating dashboards and trackers that ensure that the Training System is in a state of compliance.

In addition, this position will be responsible for supporting curricula management related tasks as part of the GMP Training team leveraging Iovance’s electronic Learning Management System (LMS).

Responsibilities

Learning Measurement and Evaluation activities: Develop and maintain training compliance with dashboards, scorecards, and other key learning metrics. Build, maintain, and refine standardized reporting tools that provide consistent visibility into training compliance, course evaluation outcomes, assessment results, and learning program performance. Evaluate training system effectiveness using methods such as knowledge checks, assessment performance, learner feedback, manager input, observation data, and post-training performance indicators.

Partner with Quality, Compliance, Operations, and Learning teams to define meaningful key performance indicators for training programs, curricula, and job-role qualification pathways. Prepare monthly, quarterly, and ad hoc metrics packages for governance forums, management reviews, quality councils, and business stakeholders. Prepare executive-ready summaries that highlight key findings, significant variances, emerging risks, recommended actions, and progress against training compliance and effectiveness goals.

Use data visualization techniques to present learning and compliance metrics in a clear, actionable format for stakeholders with varying levels of technical or training expertise. Collaborate with LMS administrators and system owners to validate report logic, troubleshoot reporting issues, and support data integrity expectations for regulated training records ensuring accurate, reproducible and inspection-ready metrics. In collaboration with the Training Scheduler, collect and track training delivery metrics, including scheduled sessions, completed sessions, attendance, no-shows, cancellations, reschedules, waitlists, instructor assignments, and delivery modality.

Monitor instructor-led, virtual, blended, and on-the-job training delivery activity to assess capacity utilization, learner participation, session completion, and alignment with business demand. Develop dashboards enabling the Technical Learning team to track capacity, resource availability, workload distribution, and competing priorities across training operations, reporting, evaluation, compliance support, and continuous improvement activities. Collect and monitor course evaluation data and response rates, including learner feedback, satisfaction ratings, confidence measures, perceived relevance, and suggestions for improving training content and delivery.

Maintain a structured process for documenting evaluation results, recommended improvements, action owners, target dates, and closure status for course and asset updates.