Associate Manager - Merchant Strategy & Operations

About The Team

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate seamlessly.

About The Role

We are looking for an operator with a strong bias to action who loves using data and getting creative to solve problems. You’ll join our Merchant Selection team, where we operate relentlessly towards ensuring we strike the best possible deals with our merchants, to enable us to grow our restaurant selection in a sustainable manner. Specifically, you will take ownership of our Merchant Retention function.

This role is critical in helping ensure DoorDash maintains the existing selection on our platform, by partnering closely with our account teams to drive value for both our merchants and DoorDash. You will size and model deal opportunities, develop new processes to predict and prevent churn, build compelling packages for our sales teams to pitch and will be responsible for making strategic tradeoffs to find the optimal investments for us to deploy. You’re excited about this opportunity because you will… Strategize – Devise and execute initiatives against the overall Selection strategy, focused on how we can get the most out of our agreements with merchants Optimize – Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants Partner: You love equipping other teams with what they need to be successful.

You are able to take feedback and put it into action.

Compensation

Actual

within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being.

Benefits

package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

, visit our careers page here . The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $97,000 $121,000 CAD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.

We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.