Staff Software Engineer, Backend (Product)

The Opportunity We’re building the next generation of AI-native product experiences, where conversations turn directly into outcomes. As a Staff Software Engineer on our Product teams, you’ll define how these capabilities are translated into scalable systems and cohesive product experiences. You’ll operate across the full lifecycle of AI-driven features—from data ingestion and model orchestration to output structuring and delivery into user-facing product surfaces—but at a systems level.

Requirements

and underlying models evolve. This role goes beyond individual features. You’ll drive technical direction across product areas, aligning product, AI, and infrastructure teams on how to build AI-native systems that scale.

You’ll help define patterns for how we evaluate, iterate on, and continuously improve AI-driven experiences, turning ambiguous opportunities into clear systems and execution plans. You’ll partner closely with product, design, and AI teams to identify high-leverage opportunities, prototype new approaches, and guide them into production—shaping both the product experience and the underlying systems that power it. Your Impact Define system architecture for AI-native product surfaces Design foundational systems (generation pipelines, data models, evaluation frameworks) that power multiple product areas.

Drive cross-team technical strategy Lead initiatives that span product, AI, and infrastructure teams, ensuring alignment on architecture and execution. Establish best practices for AI product engineering Set standards for how we build with AI—covering areas like evaluation, reliability, iteration loops, and system design. Translate ambiguity into scalable systems and product direction Take loosely defined opportunities and turn them into clear technical approaches and execution plans.

Raise the bar across the organization Influence engineering quality, system design, and product thinking beyond your immediate team. Shape how AI accelerates engineering velocity Drive adoption and best practices for AI-assisted development, improving how teams design, build, and iterate on product. ai We are in the business of shaping the future of work.

Our mission is to make conversations more valuable. ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations.

The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.