Software Engineer, Backend (Product)

The Opportunity We’re building the next generation of AI-native product experiences, where conversations turn directly into outcomes. As a Software Engineer on our Product teams, you’ll work at the intersection of product, AI, and systems to shape how users interact with intelligence in real workflows. You’ll work across the full lifecycle of AI-driven features, from data ingestion and model orchestration to output structuring and delivery into user-facing product surfaces.

This role requires balancing product thinking with systems design, ensuring that AI outputs are not only intelligent, but also reliable, performant, and aligned with real user needs. You’ll partner closely with product, design, and AI teams to rapidly prototype, ship, and iterate on experiences like summaries, action items, and intelligent workflows and turning raw model output into high-quality product features. Your Impact Build AI-native product experiences end-to-end Design and implement features that transform model output into structured, actionable user value—such as summaries, action items, and intelligent workflows.

Own the product quality loop Continuously improve output quality by iterating on prompts, data flows, and backend logic, using real user feedback, evaluations, and experimentation.

Requirements

into systems that orchestrate LLMs, retrieval, and structured data—shaping how intelligence behaves in production, not just integrating it. Design for real-world constraints Make deliberate tradeoffs across latency, cost, reliability, and output quality to deliver fast, trustworthy experiences at scale. , coding copilots, LLM-driven workflows) to move quickly from idea to production while maintaining high engineering quality.

ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. ai is the world’s leading tool for meeting transcription, summarization, and collaboration.

Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. ai is an equal opportunity employer.

We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.