Shift Supervisor, On-Road Operations

Who We Are

Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets.

Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T.

Rowe Price, and other leading investors.

About The Role

Our In-Vehicle Team is looking for a Shift Supervisor to build a best in class AV operator team to successfully execute on our operational missions and meet Nuro’s challenging goals. As a Front Line manager, you will be responsible for hiring onboarding operators, actively managing their growth performance and leading continuous improvement processes and projects. You will work closely with cross functional stakeholders within operations and with other teams to ensure the team’s work remains a valuable part of the company’s metrics.

About the Work People Management: Hiring Onboarding: You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan. You will work closely with the L D team to develop the interview onboarding process and the grading rubric. People Development: You will be expected to lead and manage a team of ~ 20 operators.

Responsibilities

will include providing feedback guidance to operators, ensuring their training competency is up to date and providing coaching/ mentoring. Performance Management: You will be responsible for the performance reviews of the operators you manage in line with the performance evaluation metrics. ) You will work closely with the planning team to ensure all operators are trained and ready to execute when new features/ capabilities are rolled out.

You will work closely with the planning team to understand the goals for the week and the allocation strategy.