Operations Project Manager- Global Merchandising

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission?

To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors!

Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience?

What You Will Do

to help achieve Fever’s mission. The team: Having many products and countries, we need to make sure everything runs smoothly. As the Operations team, our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders.

We supervise all Operations-related topics — from event execution and logistics to merchandising, partner operations and internal processes/tools. We are looking for an Operations Merchandising Analyst who loves to improve efficiency in everything and always finds the way to get things done! This cross-functional role will allow you to interact with numerous areas of the business, understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!.

The Role: This role sits at the heart of Operations at Fever, driving efficiency, scalability and excellence across our experiences. You will lead strategic, cross-functional projects while coordinating a team in Madrid, ensuring strong operational execution and alignment with business objectives. Given Fever’s growing global retail activity, you will focus heavily on merchandising operations — overseeing the full lifecycle from planning and forecasting to logistics, inventory management and sales performance.

You will collaborate closely with Sales, Production, Marketing, Finance and Onsite teams, gaining a 360º view of how our events operate and shaping the way merchandising supports their success.

What You'Ll Do

: Lead high-performing team, setting clear priorities, strengthening operational excellence and fostering collaboration across internal and external partners. Lead the end-to-end management of merchandising operations across a portfolio of partners and events, ensuring seamless planning, execution and operational alignment. Oversee strategic planning and financial governance, including forecasting, budgeting, P Ls, pricing frameworks and order strategies to ensure accuracy and operational rigor.

Redesign, optimise and automate merchandising processes, establishing scalable workflows for forecasting, inventory control, logistics, data management and reporting. Manage supply chain, logistics and inventory operations, ensuring visibility, accuracy and operational efficiency throughout the entire merchandise lifecycle. Drive cross-functional project management, coordinating with internal and external stakeholders to ensure timely execution and process consistency.

Who You Are

: You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.