Product Operations Manager

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector.

The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. S.

Department of Defense. We are seeking a highly motivated and detail-oriented Product Operations Specialist to join our team in Lancaster, TX. This role bridges the gap between our Product/Engineering teams and our Operations/Field teams.

You will own optimizing, and developing mechanisms that enable product operations to scale our operational footprint. This role is based full-time in our Lancaster office. In this role, you will: Process Design and Scalability: Partner closely with Program, Engineering, and Ops to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology.

Requirements

Feature Deployment Validation: Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment. Cross-Functional Collaboration: Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption. Operational Excellence: Focus on driving attention to detail and timeliness in product deployment and operational workflows.

Performance Monitoring: Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders. Stakeholder Communication: Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams. Adaptability : Ability to get gritty and operate in spaces that are not yet well defined and are subject to rapid and unexpected changes What you'll bring: 3+ years of experience in Product Operations, Technical Program Management, or a similar role at an operational-intensive technology company.

, Kibana/Elastic. Exceptional attention to detail and a track record of driving timely execution in complex environments. , Engineering, Field Operations, Product).

Must be willing to work full-time in the Lancaster, TX office. A non-technical degree is acceptable, but evidence of some technical aptitude or "nerdiness" is a plus. Adeptness in leveraging generative AI tools to streamline workflows and enhance clarity and quality in stakeholder communication.

What We Offer

: Competitive

Compensation

package including equity and annual bonuses Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility

Benefits

) MetLife Legal Services, Identity Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, Critical Illness Insurance Flexible PTO, 10 paid holidays, and generous parental leave policies Office

Perks

: free catered lunch, a fully stocked kitchen Long Term Disability, Short Term Disability, Life In