Market Director - Accessibility (Built Environment)

Company Overview Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most.

For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first.

Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview Jensen Hughes is seeking a dynamic Market Director, Accessibility Consulting to lead and grow our accessibility consulting practice within the built environment. This role combines strategic leadership, client relationship management, operational oversight, and technical consulting expertise to drive business growth and deliver exceptional client outcomes. Reporting to senior leadership, the Market Director will focus on expanding accessibility consulting services, fostering collaboration across multidisciplinary teams, and supporting high-quality project delivery while maintaining strong client partnerships and operational excellence.

Ideally, this role will be based in Chicago, IL or Midwest, though other locations (including Remote) may be considered for the right candidate.

Key Responsibilities

: Business Growth Client Development Lead operational sales efforts aligned with regional and company growth strategies. Drive business development initiatives by cultivating client relationships and identifying new market opportunities. Serve as a trusted advisor to clients, building owners, developers, architects, contractors, and engineers regarding accessibility compliance and best practices.

Project Leadership Technical Consulting Lead and manage accessibility consulting engagements across a broad range of project types and industries. Conduct accessibility compliance inspections for residential, commercial, institutional, and government projects. Provide accessibility plan review services throughout all phases of design and construction.

Develop and deliver training sessions and educational presentations on accessibility-related topics for internal and external audiences. Maintain technical expertise by performing billable consulting work and delivering high-quality project outcomes. Operations Team Collaboration Collaborate with accessibility consultants, architects, engineers, and multidisciplinary teams to deliver comprehensive solutions.

Support project execution, resource planning, budgeting, and overall operational performance. Promote a collaborative, inclusive, and high-performing team environment.

Qualifications

: Bachelor’s degree or higher in Architecture, Engineering, Construction Management, or a related field preferred. 10+ years of professional experience in accessibility consulting, architecture, engineering, or related consulting services.