Client Success Manager - Talent Solutions (TF Core + TF Pro) Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients. As medicine's largest network in the United States, we hold an elevated sense of responsibility in everything we do — and we're committed to building diverse, inclusive teams that make a direct impact on the healthcare system.

About The Role

Doximity is seeking a results-oriented Client Success Manager to build strong, trusted partnerships across our Talent Solutions portfolio. This role manages a blended book of business spanning Doximity Talent Finder Core and Talent Finder Pro — our premium, white-glove recruitment service — and is responsible for the full client lifecycle from kickoff through renewal, while partnering with Sales to grow existing business.

Responsibilities (All Clients)

Strategize and build relationships with clients while optimizing their success using Doximity Talent Finder Develop trusted, consultative partnerships ensuring clients are effectively trained, consistently engaged, and aligned to their defined recruitment objectives and strategy Proactively monitor trends in product adoption and utilization, identifying at-risk clients and collaborating across internal teams to address those risks Create and present executive business reviews quarterly (or as needed), analyzing performance results and developing actionable strategies for improvement Strategically partner with Sales to position for upsell and renewal opportunities Manage timelines for all assigned clients and provide regular status updates to Talent Finder leadership, including high-risk and high-upsell-potential accounts Talent Finder Pro (White-Glove Service) Deliver an elevated, high-touch service experience for TF Pro clients, acting as a strategic recruitment partner across their physician sourcing efforts Manage day-to-day recruitment workflows on behalf of Pro clients, including maintaining job descriptions, running candidate searches, building and saving target lists, crafting outreach messaging, and — following client approval — posting jobs and deploying DocMail campaigns Provide proactive, consultative guidance tailored to complex or high-volume recruitment needs, ensuring Pro clients realize the full value of their premium investment

What We'Re Looking For

1–3 years of experience in healthcare recruiting, client-facing healthcare consulting, or a client success / account management role — preferably within the healthcare industry Track record of delivering results and meeting retention or sales targets Experience working independently and maintaining personal accountability for a portfolio of client accounts Comfortable presenting to large remote and in-person audiences, including executive stakeholders Highly organized with the ability to manage large volumes of information across multiple clients, projects, and regions Experience using Doximity Talent Finder is a plus

Perks

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Benefits

Medical, dental, and vision coverage for you and your family 401k with employer matching program Employee stock purchase plan Parental leave Life, AD D, and Disability Generous time off, holidays, and wellness

Interview Path Talent Acquisition Interview Hiring Manager Interview Team Interview Executive Interview Hiring Decision

Compensation

range for this full-time position is inclusive of salary + bonus. Ranges are determined by role and level; individual pay is determined by relevant skills, experience, and education/training. S.

physicians across all specialties.