Facilities and Office Manager

About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights.

Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more . We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact.

These sentiments capture why we choose Riskified every day.

About The Role

We are looking for an Office and Facilities Manager to join our Global Workplace Operations team. We are committed to providing a positive and productive work environment for our employees. In this role, you will handle all office and facilities management, workplace planning and utilization, security, vendor management and budget oversight.

The ideal candidate will have a strong background in office management and facilities management, ensuring the smooth operation of our office spaces and contributing to the overall success of our organization. What You'll Be Doing Oversee office operations, maintenance and office look and feel ensuring a smooth and efficient workflow Schedule meeting rooms for employees and clients as needed Conduct daily floor walkthroughs, ensuring office space is up to standards Assist with space planning and utilization, ensuring efficient use of office space and resources and performing space audits Experience managing vendors, tenants, landlord relationships, and agencies Coordinate with external vendors and service providers to ensure timely and effective delivery of facility-related services Coordinate end-to-end logistics, accommodation arrangements, and itinerary schedules for NYC personnel Own food and beverage delivery services Manage office relocations, renovations, and other improvements Main point of contact for subtenants, handling landlord relationships, and agencies Obtain competitive bids for services, ensuring cost-effectiveness Solve problems quickly and efficiently for general office inquiries Assist in the development and management of the office budget, monitoring expenses and identifying opportunities for cost savings Provide regular financial reports and updates to management Internal office communication Overseeing travel arrangements of individuals and groups, including flights, accommodation and ground transportation, checking for Travel Policy compliance, requesting budget approval when needed, and handling any other travel-related tasks Provide high-level Executive Assistant support to senior leadership, including complex calendar management, meeting coordination, travel planning, expense reporting, preparation of presentations and documents, handling confidential information, and serving as a trusted point of contact to ensure smooth day-to-day executive operations.

Qualifications

Minimum of 3-5+ years of experience in related positions preferably in a tech start-up environment Able to work 5 days/week in our office in Flatiron You have a successful track record of supporting office management, security, and building compliance measures Proficient knowledge of building systems The ability to handle multiple projects and competing priorities and adapt to a fluid, high-growth environment Familiarity in lease operations language and execution Proficiency in relevant software, such as facility management systems and Google Suite Ability t