Health and Welfare Benefits Field Representative

Are you passionate about helping people navigate important life and benefit decisions with confidence and care? Do you take pride in delivering exceptional customer service and building strong relationships? Are you a bilingual Spanish speaker who enjoys connecting with people and working in different office environments as part of your role?

Benefits

Representative, you may have found your perfect fit! , we pride ourselves in delivering superior client and customer service. Meeting expectation is never enough as we want to exceed with flawless follow through in every contact.

Representatives are key to our success by liaising between the administrative office, local unions, contributing employers and participants to educate them regarding plan provisions and changes. What you'll be doing... We get it.

are complicated.

, they are also going through momentous changes. They’re dealing with an important health issue.

mean.

Representatives help.

they rightfully have earned.

, and participation

and/or Human Resources field Communication . Excellent verbal/written communication; bilingual Spanish language skills required Flexible .

We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans.

package. See what our associates are saying about us at Northwest Administrators Inc. com) If hired, you can expect...

89 per hour.

, disability, life insurance Optional

include health flex spending dependent care assistance plans, pet insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401k plan with company base contribution match Work-Life Balance

Requirements

to participants and stakeholders. Assist participants with benefit applications, claims, appeals, and eligibility questions. Review denied claims and gather documentation to support accurate claim decisions.

Respond to participant inquiries by phone, email, and in person with professional customer service. Conduct meetings and collaborate with internal teams to ensure timely and consistent support.

and individual

Responsibilities

as assigned.

Who You Are

Service Minded. Provide superior customer service, every day Educated .

Who We Are

Northwest Administrators, Inc.

Qualifications

. Excellent Medical, Dental (w/Ortho), Vision, Rx

, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

Equal Employment Opportunity

NWA is proud to be an

employer.