Position Full-time Location Zagreb Start As of Now Contract Permanent What we do at PlanRadar PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes.

Today, PlanRadar serves more than 150,000 users across 75+ countries. PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better.

Benefits

and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar! Meet the team here!

What you’ll get to do PlanRadar is looking for an experienced Customer Success Manager for SEE to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You will also onboard them on the best way to use PlanRadar’s features to obtain business value and exceed their targeted business outcomes.

You will serve as a trusted advisor to customers and be responsible for the onboarding, adoption, advocacy, retention, and growth of your client base. Working closely with Sales Consultants, our Customer Success Managers provide input into the strategic account and success plans, help identify areas where customers have room for improvement, and uncover new business opportunities within existing clients. Your ultimate goal is to build excellent customer relationships and boost value realization that promotes retention and loyalty.

like team events, free drinks snacks, …

Buddy program In-house trainings Global culture Relo

WHO YOU ARE

You have experience in construction, civil engineering, project management, architecture or a related technical field You are interested in innovative IT and software solutions You speak Croatian fluently and have a good level of English You excel at building relationships across all levels - from on-site teams to executive stakeholders You are proactive, solution-oriented and calm under pressure, with a natural ability to guide customers through change You are open to occasional travel to customer sites or other PlanRadar offices

What We Offer

Room for personal and professional development Challenging and diversified line of action Working in a fast-growing company with international customers and investors Centrally located and attractive office in Zagreb Performance-related career system Bonus based on a success-related commission scheme Motivated and agile team with a common vision Additional

Customer Success Manager SEE (m/f/d)