Job Summary The Solution Engineer/SE serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with third-party components to meet specific customer or industry segment needs. These specialists interpret and translate customer specifications into functional concepts, delivering tailored application solutions that address operational challenges and align with industry best practices.

Industries served include oil and gas, water/wastewater treatment, building automation, data centers, transportation infrastructure, electric power, automotive, and network security. Solution Engineers are strategically positioned to drive innovation, organizational agility, and long-term business value.

Responsibilities

Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction Design training programs and training material to support complex control system projects Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment Provide applied solution design and engineering support to the Control and Industry Solutions team Independently qualify and gather input for designs through functional specification review or by direct customer interaction Provide pre-sales technical support and develop a concept framework based on customer

Requirements

and industry standards and practices Develop and implement test plans to validate proposed solutions Develop and serve as technical lead on ‘proof of concept’ or pilot applications Provide project management as required, and advise project team on technical issues throughout the project lifecycle Develop, implement, and provide on-site installation start-up support Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites Research and understand existing competitive and emerging products and technologies Document and internally communicate data supporting the development of new products to meet focus market/customer

Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions Develop and conduct control solution presentations and technology seminars to targeted audiences Position Phoenix Contact as a technology leader through active involvement in industry related technical associations Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols: Profinet, Ethernet/IP, and Modbus TCP Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc.

Qualifications

Minimum Associate’s Technical Degree + equivalent experience.

Solutions Engineer