About The Role

At PubMatic, we are building the future of the digital advertising supply chain powered by large-scale, real-time systems. As an Infra Monitoring Engineer, you will be part of the Network Operations Center (NOC), ensuring high availability, performance, and reliability of critical infrastructure.

Responsibilities

, this role encourages the use of AI-driven tools and automation to improve incident detection, troubleshooting efficiency, and operational productivity.

What You'Ll Do

Monitor infrastructure, applications, and network systems using tools such as Grafana, Nagios, and internal dashboards. Handle alerts and incidents (P1/P2), perform initial triage, and ensure timely escalation and resolution. Provide Tier-1 support for production systems and services.

Collaborate with Engineering, AdOps, and DevOps teams for troubleshooting and issue resolution. Support real-time systems involved in ad serving, bidding, and traffic flow. , log analysis assistants, alert summarization tools) to speed up debugging and root cause analysis.

Use structured prompts to extract insights from logs, metrics, and incident data. Participate in deployment monitoring and post-release validation. Document incidents, contribute to RCA, and maintain operational runbooks/Wiki.

Ensure effective shift handovers and adherence to NOC processes. Identify recurring issues and suggest automation or AI-assisted solutions. We'd Love for You to Have 1–3 years of experience in NOC / Infra Monitoring / Production Support roles.

Basic understanding of Linux (CLI, processes, memory, disk, networking basics). Familiarity with monitoring tools like Grafana, Nagios, or similar. Basic knowledge of networking concepts (TCP/IP, DNS, HTTP/HTTPS).

) Exposure to AI tools (ChatGPT or similar) for troubleshooting, documentation, or analysis. Basic understanding of prompt engineering (ability to ask structured questions to get relevant technical insights) Strong analytical and troubleshooting skills. Ability to prioritize incidents based on severity and impact.

Good communication skills and ability to coordinate across teams. Willingness to work in 24/7 rotational shifts. ) Additional Information Return to Office : PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits

: Our

package includes the best of what leading organizations provide, such as paternity/maternity leave, healthcare insurance, broadband reimbursement. As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches and much more! Diversity and Inclusion : PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Infrastructure Monitoring Engineer (On Contract)