Senior AI Engineer

Narvar is Growing! We’re building Navi — Narvar’s agentic AI that automates post-purchase resolution for the world’s leading retailers. Hundreds of millions of consumers interact with Narvar every year.

Navi is our agentic AI that resolves delivery issues, returns, and refunds through natural conversation — powered by IRIS and 74 billion consumer touchpoints. We're looking for senior AI engineers to own this system end-to-end: architecture, model selection, production operations. You'll help decide what gets built and how .

What We’Re Looking For

We care more about judgment and ownership than credentials. You’re likely a strong fit if you: Have shipped conversational AI or agent-based systems used by real users in production Have built production systems on top of LLM APIs and agent frameworks — not just prompt playgrounds, but real integrations involving tool orchestration, context management, and reliability at scale Have a point of view on model selection tradeoffs — when to use frontier APIs vs.

Requirements

) Why AI at Narvar? Because post-purchase is one of the highest-leverage applications of conversational AI.