Senior Account Executive (6 month FTC)

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand Media, Experience, Commerce, CRM, and Technology Data. We’re 50|50 tech and marketing, partner-led, and first to move.

Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. This is a 6 month fixed term employee contract initially, with a likelihood of extension.

JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Senior Account Executive, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You’ll be joining a nimble team that jumps in wherever the action is.

If you're adaptable, self-sufficient, and great at working with different personalities, you'll feel right at home here. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

WHAT YOU’LL DO

: Manage, draft and review client briefs Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations Clearly and effectively distill and transfer client feedback to designers, copywriters Prioritising workloads for the team, and escalating when needed Ensure client

Requirements

are met whilst protecting DEPT brand values Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews Ensure high standards are maintained and add value wherever possible Ensure success criteria are met and projects are delivered to time and to budget Escalate to senior management with internal and external issues and events that might impact accounts positively or negatively Work with the team to determine and test creatives across client owned channels WHAT YOU BRING: Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience Extremely organised, with the ability to manage multiple projects simultaneously You are ambitious with the ability to think strategically, contribute something new to the agency Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities Highly motivated to learn, grow and improve Personable, approachable demeanor and motivating team player Moderate understanding of production and interactive processes Excellent oral and written communication skills Superb planning and organisation ability Ability to manage and develop client and supplier relationships Basic understanding of financials to effectively manage budgets The anticipated annual salary range for this position is $60,000 - $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.