Principal Product Manager, Dragos Cloud

Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC.

We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world!

About The Role

com, backed by a centralized API layer that serves SaaS users, on-premises deployments, and machine integrations alike. This role owns the vision, roadmap, and execution to unify Dragos's distributed portals and capabilities, including WorldView threat intelligence, Neighborhood Keeper, managed services, AI, documentation, and artifact access, into a single seamless experience across cloud and hybrid on-premises deployments. You will partner closely with engineering leadership, product teams, internal stakeholders, and customers to shape and execute the platform roadmap.

Responsibilities

Own the vision, strategy, and quarter-over-quarter roadmap for the Dragos Cloud Platform, replacing the existing Customer Portal with a unified experience that brings every customer-facing capability together under a single login. Define the platform architecture strategy, including the central API layer, authentication and identity approach, and how the platform consistently serves both SaaS and hybrid on-premises customers. Lead the integration of Dragos's key product surfaces, including threat intelligence, community defense, managed services, AI, and compliance reporting, into the unified platform experience.

Own artifact delivery, fleet management, and entitlement features, giving customers a single place to download platform updates and content, monitor their on-premises deployments, and manage their product subscriptions. Drive a coherent customer experience across the SaaS portal and on-premises interfaces, and define proactive service flows that surface the right support and success touchpoints at the right moment. Partner with feature teams across Dragos to align on integration boundaries, shared platform services, and a consistent API surface.

Engage directly with customers and customer-facing teams to discover and validate use cases, gather feedback, and iterate on product direction.

Requirements

to Engineering with clear business rationale. Define and track product KPIs, including platform adoption, migration progress, and time-to-value for newly integrated capabilities. Support Sales with competitive insights and customer guidance; shape go-to-market positioning that connects the unified platform to customers' operational continuity and security operations needs.

Qualifications

10+ years of Product Management experience building enterprise SaaS platforms, cloud products, or multi-product unified experiences, ideally in cybersecurity or adjacent technology domains. Strong understanding of cloud platform and API architecture, including centralized API design serving multiple client types, authentication and identity at scale, and multi-tenant SaaS delivery. Experience leading platform consolidation or portal replacement, including managing feature migration, driving customer adoption, and maintaining continuity across the transition.